Director of Service Operations & NHS Partnerships

Director of Service Operations opportunity in England, paying £95,000 to £120,000 per annum. Permanent. Hybrid with national travel. Lead operational delivery and commissioner relationships for specialist neurodevelopmental services.

Lead operational delivery and commissioner relationships for specialist neurodevelopmental services.

Why this role exists

Connect contractual commitments, clinical capacity and financial performance, ensuring services deliver what patients and commissioners need. Work with clinical leaders on quality, staffing and service development while modelling the operational impact of changing funding and payment arrangements.

What the first twelve months look like

The role focuses on delivering these priorities: lead service planning, capacity management and operational performance. Manage NHS commissioner relationships and contract delivery. Improve referral handling, waiting-list processes and patient communications. Model the operational impact of changes to funding and payment arrangements. Work with clinical leaders on quality, staffing and service development.

What you'll own

  • Lead service planning, capacity management and operational performance.
  • Manage NHS commissioner relationships and contract delivery.
  • Improve referral handling, waiting-list processes and patient communications.
  • Model the operational impact of changes to funding and payment arrangements.
  • Work with clinical leaders on quality, staffing and service development.

What we need to see

  • Senior operational experience in NHS-funded independent healthcare, mental health or diagnostics. Strong commissioning knowledge, commercial judgement and experience managing complex clinical services are essential.

About the organisation

The hiring organisation is anonymised for this recruitment process. Connect contractual commitments, clinical capacity and financial performance, ensuring services deliver what patients and commissioners need. Work with clinical leaders on quality, staffing and service development while modelling the operational impact of changing funding and payment arrangements. Apply with your CV and examples of relevant experience.

Questions candidates ask

What are the pay and working arrangements for this role?
The advertised pay is £95,000 to £120,000 per annum. Permanent. Hybrid with national travel. The location is England, hybrid with national travel.
What experience and qualifications do I need?
Senior operational experience in NHS-funded independent healthcare, mental health or diagnostics. Strong commissioning knowledge, commercial judgement and experience managing complex clinical services are essential.
What will I be responsible for?
Connect contractual commitments, clinical capacity and financial performance, ensuring services deliver what patients and commissioners need. Work with clinical leaders on quality, staffing and service development while modelling the operational impact of changing funding and payment arrangements. Work with clinical leaders on quality, staffing and service development.

What happens after you apply

  1. 1

    You hear back in one working day

    A consultant reads your CV, not a filter. You get a yes, a no, or a question.

  2. 2

    A twenty minute call

    Scope, salary, working pattern and what the employer is really like, before anyone sees your details.

  3. 3

    We introduce you, with your consent

    Your CV only goes to the client once you have agreed to the introduction.

  4. 4

    Interview and decision

    Prep from us, feedback from them, usually inside two weeks of the first call.

Similar mandates